Retail Store Leadership (RSL)

"A single store manager can change a whole store."

Today, more than ever, retail managers are always trying to do more with less. The right managers with the right skills can make all the difference in your sales, profits and customer satisfaction. Now, there is a series of training modules exclusively designed to teach Store Managers how to drive sales and deliver results through others. RSL Modules cover a wide range of topics based on national retail research of best practices for more effective sales and service approaches.

Learn how MOHR Access can train your staff with the latest tools to maximize their potential. Sign up to learn MOHR.

Success in retail today is driven most often by skilled store management who know how to relentlessly focus their teams on their customers. You cannot take a customer for granted, so our Retail Store Leadership Series provides a range of strategies for any retail manager to use to drive performance.

Now is the time to build market share, create loyal customers and create opportunities for future growth.

MOHR Access uses proven training techniques to change behaviors to those that drive productivity, build revenues and improve profits. It's impact is immediate and dramatic. Management will come away with the ability to get results from their entire team.

RSL modules start at only $75 per person, with a minimum of 12 participants per session, plus facilitator costs of $3000 per day. Travel, shipping and other incidental expenses billed at cost.

Retail Store Leadership topics include:

Introduction: The Role of the Leader
Effective Floor Supervision
Professional Sales Coaching
Improving Below-Standard Performance
Delegating to Develop
Setting Performance Expectations
Recruiting and Interviewing
Resolving Team Conflicts
Getting Commitment on New Initiatives
Senior Manager Role: Follow-up and Reinforement

These modules will be delivered in a classroom setting to a group. Trainer certification is available for all of the modules developed so that you can train whomever you want when you want.